Kelaghor believes gaming should be entertainment — not a source of stress or anxiety. We're always here with powerful tools and support services to help you play within healthy boundaries.
Responsible gaming means making conscious choices about how much time you spend, how much money you wager, and when to stop. At kelaghor, responsible gaming isn't just about following rules — it's a mindset.
Gaming is entertainment, not an investment. We want you to enjoy every session without the fear of losing. That's why kelaghor gives you tools that keep your gaming healthy and fun.
Recognize the Signs of Gaming Addiction
If you feel you can't go without gaming, keep playing to chase your losses, or find that gaming is affecting your family life and work — these are warning signs. kelaghor is always here for you.
Play for fun
Stick to Your Schedule
Stay within your budget
Stay Informed
Our robust safety measures to keep your gaming experience secure.
Set a daily, weekly, or monthly deposit limit. Once set, limits take effect immediately, and increasing them requires a seven-day waiting period — a deliberate buffer to prevent impulsive overspending.
Set a time limit for each gaming session. Once the time is up, the system will automatically notify you and prompt you to take a break.
Temporarily pause your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible — a short break can make a big difference.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, reactivating your account will not be possible.
Set a daily or weekly loss limit. Once the limit is reached, no further bets can be placed for that day or week — keeping your balance protected.
Talk to our trained support team 24/7. Whenever you have any concerns about gaming, we're always here to offer impartial help.
Set your gaming limits in just a few steps.
Log in to your kelaghor account and click on the profile icon.
Look for the "Responsible Gaming" option in Settings.
Choose whichever you need — a deposit limit, a time limit, or a cooling-off period.
Set the limit amount and period (daily, weekly, or monthly).
Submit — your limit takes effect immediately and you'll receive a confirmation SMS.
Use the tools below to view your current limits.
Daily deposit usage
Today's usage: ৳1,750 (35%)
Weekly session time
This week: 7 hours (50%)
Monthly Loss Limit
This month: ৳2,000 (20%)
Ask yourself the following questions — and answer honestly.
Kelaghor is more than just a gaming platform — we are committed to the wellbeing of every player. Ensuring responsible play goes beyond our business goals; it is our ethical responsibility.
We believe gaming addiction is a real issue that requires awareness, the right tools, and compassionate support to address. At kelaghor, responsible gaming isn't just a policy on paper — it's reflected in every feature, every interface, and every support interaction.
Our trained support team is specially equipped to identify signs of gaming addiction and assist users through it. Whatever your concern, we're here to help — without judgment.
Kelaghor strictly does not provide gaming services to anyone under 18. Age verification is mandatory at registration, and a national ID or birth certificate may be requested in cases of doubt.
If there are minors in your household, here are some steps you can take:
Managing your money is the most important part of responsible gaming. kelaghor recommends:
During times of stress, loneliness, or low mood, gaming can feel like a temporary escape — but it tends to make things worse in the long run. kelaghor recommends:
Your wellbeing is our top priority. kelaghor's Help Center Always available for you.
Learn how each tool works.
Set a maximum deposit amount for a defined period. Decreasing the limit is instant; increasing it takes effect after 7 days.
Effective immediatelyBetting will automatically stop once you've reached a set loss threshold. Your wallet stays protected.
Automatic ProtectionSet a maximum duration for each session. You'll get a reminder when time is up, with the option to end the session automatically.
CustomizableTake a break for anywhere between 1 day and 4 weeks. Your account remains active during this time, but placing bets will be disabled.
Flexible DurationCompletely close your account for a period of 6 months to 5 years. This period cannot be ended early.
Permanent ProtectionPop-up notifications will appear at regular intervals to remind you how long you've been playing and how much you've spent.
Automatic Reminders