Legal Documents

Kelaghor Terms & Conditions — Full Version in Bengali

Please read these terms and conditions carefully before opening an account or using any of kelaghor's services. This document forms a legally binding agreement between you and kelaghor.

Last Updated: 1 January 2026

Important: By using any of kelaghor's services, you confirm your agreement to these terms and conditions. You must be 18 years of age or older.

Key Terms & Conditions

Key highlights of kelaghor's terms and conditions at a glance.

Account Eligibility

You must be at least 18 years old to open an account with kelaghor. Each person may hold only one account and must register using accurate information.

Deposits & Withdrawals

Minimum deposit is ৳200 and minimum withdrawal is ৳500. Transactions can be made via bKash, Nagad, and Rocket. All withdrawals are processed within 15 minutes to 24 hours.

Bonus Terms

Each bonus has its own wagering requirements and expiry period. Failure to meet the conditions may result in the bonus being forfeited. Claiming bonuses through multiple accounts is strictly prohibited.

Security & Privacy

Your personal information is protected with SSL encryption. kelaghor never sells your data to third parties.

Prohibited Activities

Fraud, multiple accounts, the use of bots, and money laundering are strictly prohibited. If any such activity is detected, the account will be permanently suspended.

Responsible Gaming

Kelaghor is strongly committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all users free of charge.

1General Terms & Conditions

Kelaghor (referred to hereinafter as the "Platform", "we", or "us") is an online gaming and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between kelaghor and its users ("you", "player").

By using kelaghor's website, mobile app, or any of our services, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using kelaghor's services.

Important: These terms and conditions have been written in Bengali for the convenience of Bangladeshi users. In the event of any dispute or interpretation, the original document shall prevail.

Kelaghor operates under an international license and complies with all applicable laws and regulations. The platform does not provide services to anyone under the age of 18, and this policy is strictly enforced.

2Account Registration & Eligibility

To open an account on kelaghor, you must meet the following requirements:

  • You must be 18 years of age or older.
  • All information provided must be accurate and truthful.
  • Each person may hold only one account.
  • Members of the same household may hold separate accounts, but restrictions may apply when using the same device or payment method.

During registration, you will need to provide a valid mobile number, email address (optional), and a password. You are responsible for keeping your password confidential. If any suspicious activity is detected, contact support immediately.

Kelaghor may request identity documents, proof of address, or payment verification at any time for account verification purposes. Withdrawals may be delayed if the KYC (Know Your Customer) process has not been completed.

Please note: Accounts created using false information will be permanently closed and any balance may be forfeited.

3Deposit Policy

The following rules apply when making a deposit on kelaghor:

Topic Description
Minimum Deposit ৳200
Maximum Deposit ৳50,000 per day (standard members); higher limits apply for VIP members
Payment Methods BKash, Nagad, Rocket
Processing Time Instant (usually 1–5 minutes)
Deposit Fees No fees from kelaghor

All deposited funds must be entirely your own. Using a payment method registered under a third party's name is not permitted. For failed or delayed deposits, please contact support.

4Withdrawal Policy

For withdrawal of winnings, kelaghor follows the policies outlined below:

  • The minimum withdrawal amount is ৳500.
  • The maximum daily withdrawal limit is ৳1,00,000 (higher limits apply for VIP members).
  • Withdrawals can only be made to a registered mobile banking number.
  • KYC verification must be completed before your first withdrawal.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • Withdrawals are typically processed within 15 minutes to 24 hours.
kelaghor reserves the right to place a withdrawal on hold if a suspicious transaction is detected. In such cases, additional verification documents may be requested.

5Bonus & Promotion Terms

All bonuses and promotional offers at kelaghor are governed by the following general terms:

  • Each bonus comes with its own wagering requirements, maximum limits, and validity period.
  • If the wagering requirements are not met, the bonus or any winnings derived from it will be forfeited.
  • The same person may not claim the same promotion more than once.
  • Restrictions apply to bonus claims made across multiple accounts, family members, or from the same device.
  • The welcome bonus is available to new members only and applies to the first deposit exclusively.
  • A separate maximum bet limit may apply when wagering with bonus funds.

Kelaghor reserves the right to modify or cancel any bonus or promotion without prior notice. To stay updated on current promotions, Latest Promotions visit the page.

6Betting Rules

The following rules apply when placing bets on kelaghor:

  • Once a bet has been confirmed, it cannot be cancelled.
  • The minimum bet is ৳10, and the maximum bet varies depending on the specific event and market.
  • If incorrect odds are displayed due to a technical error, kelaghor reserves the right to void the affected bets.
  • If an event is postponed or cancelled, bets will be settled in accordance with kelaghor's established rules.
  • Kelaghor is not responsible for bets that are not accepted due to delays or connection issues during live betting.

For detailed rules on Sports Betting, Sports Events visit the page.

7Prohibited Activities

The following activities are strictly prohibited on kelaghor:

  • Multiple Accounts: A single person holding multiple accounts is strictly prohibited.
  • Bots & Automated Software: The use of any automated or bot software is strictly prohibited.
  • Fraud: Payment fraud, chargeback manipulation, and providing false information are strictly prohibited.
  • Money Laundering: Using kelaghor for any form of illegal financial transactions is strictly prohibited.
  • Bonus Abuse: Exploiting loopholes in bonus terms for unfair advantage is strictly prohibited.
  • Hacking: Any attempt to compromise the security of the platform is strictly prohibited.
Warning: If any prohibited activity is detected, the account in question will be immediately closed, the full balance will be forfeited, and legal action will be taken if necessary.

8Account Closure & Suspension

Kelaghor may close or suspend an account under the following circumstances:

  • If evidence of a terms and conditions violation is found.
  • If KYC verification fails or false information is provided.
  • If there is suspicion of fraudulent or suspicious transactions.
  • By order of a court or regulatory authority.

You can contact support at any time to close your account. You will be given the opportunity to withdraw any valid balance before closure; however, bonus balances will not be refunded.

9Responsible Gaming

Kelaghor believes gaming should be purely for entertainment — not a source of problems. We are committed to responsible play and offer the following tools free of charge:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Odds Limit: Set a limit to automatically stop playing after losing a specified amount.
  • Session Limit: Set a time limit for how long you play each session.
  • Cooling-Off: Take a break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Temporarily close your account for 6 months or more.

Learn more about Responsible Gaming Responsible Gaming visit the page.

10Privacy & Data Protection

Kelaghor places the highest priority on protecting your personal information. Any data we collect is used solely for the following purposes:

  • Account verification and management.
  • Payment processing.
  • Providing customer support.
  • Fraud prevention.
  • Fulfillment of legal obligations.

Kelaghor never sells your personal information to third parties. To learn more, Privacy Policy read.

11Right to Amend Terms

Kelaghor reserves the right to update these terms and conditions at any time. For significant changes, we will:

  • Publish a notice on the website.
  • Registered users will be notified via SMS or app notification.
  • The date of any updates will be noted on the terms and conditions page.

Continued use of kelaghor after any changes have been made will be considered acceptance of the updated terms.

12Contact & Complaints

If you have any questions about these terms or wish to raise a concern, please get in touch with us:

  • Email: support@kelaghor.app
  • Live Chat: 24/7 Support Help Center from.
  • Response Time: Typically within 2 minutes to 24 hours.

Kelaghor takes all complaints seriously and works to provide a fair resolution. An initial response will be given within 48 hours of receiving a complaint.

Terms & Conditions FAQ

Answers to the most frequently asked questions about our rules and terms.

Yes, you can close your account at any time by contacting support. You will be given the opportunity to withdraw any valid balance before closure. Please note, however, that bonus balances are non-refundable.

The wagering requirement refers to how many times the bonus amount must be wagered. For example, a 15x wagering requirement on a ৳1,000 bonus means a total of ৳15,000 in bets must be placed. Contribution rates may vary across different games.

Yes, in the case of significant changes, a notice will be posted on the website and registered users will be informed via SMS or app notification.

No. Your kelaghor account is strictly personal. Allowing anyone else to use your account is a violation of our terms. Always keep your password confidential and never share it with anyone.

Generally, no. However, withdrawals may be temporarily placed on hold if KYC verification is incomplete, bonus wagering requirements have not been met, or suspicious activity has been detected. Contacting support in any of these cases will help resolve the issue promptly.

Read the terms? Join now!

You've read the kelaghor terms and conditions — now register and start your journey on Bangladesh's most trusted gaming platform.

  • Transparent rules, no hidden terms
  • Fast & Secure Payments
  • 24/7 Bengali Support
  • Responsible Gaming Assured
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